Option 2: Use your 2FA backup code if you recorded it during the initial 2FA setup process. Note: It is not possible to set up a Master Key once you've already lost your sign-in 2FA. Option 1: Use 2FA bypass if you have a Master Key set up on your account. Follow the instructions to set up 2FA on your new phone.Ĭhanging sign-in 2FA if your old phone is lost or stolen:.Click Change method within the Sign-in section.Select your name in the top right corner and then select Security. This is a welcome sign because other apps like Microsoft Authenticator and Authy both support this feature. Changing sign-in 2FA if you still have your old phone: Move Google Authenticator to New Phone Google recently updated its Android version of the Authenticator app to add a way to import and export existing scanned 2FA codes to a new phone. Once you have access to your account (via sign-in 2FA), you can easily remove trading 2FA, funding 2FA and Master Key 2FA as long as the Global Settings Lock is not enabled and then just set up those 2FAs again from scratch. Note: to remove trading 2FA, funding 2FA and Master Key 2FA, you do not need access to the original 2FAs or to any backups. My question is, once I see the account in the new phone, that does not mean that the account in the old phone is invalid. 1 Sign in to comment Dave Patrick 341. You must both delete the app from your old device AND tell Microsoft or your organization to forget and unregister the old device. Even deleting the app from your old device isnt enough. please don't forget to upvote and Accept as answer if the reply is helpful- Please sign in to rate this answer. Adding Authenticator to your new device doesnt automatically remove the app from your old device. If the authenticator app you are using does not have a way to export to your new device, below are instructions on how to change your sign-in 2FA if you still have access to the old phone or how to bypass sign-in 2FA if you no longer have access to the old phone. Select > Settings > Devices > enable Multi-Device Select > Settings > Accounts > enable Backups / Authenticator Encrypted. When we upgrade the iphone, we obviously want to have all our accounts under MS-authenticator app to be recovered on new phone. The safer method would be to turn off two factor at service provider for the accounts, then turn it back on using new authenticator application. If you are using an authenticator app for sign-in 2FA for your Kraken account, first check and see if the authenticator app you are using has an export feature where you can transfer your accounts to your new device (Google Authenticator for Android now supports this).
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